Walker’s Carpet Care & Janitorial Service

Privacy Policy

Effective Date: 19/03/2026

Walker’s Carpet Care & Janitorial Service respects your privacy and is committed to protecting any personal information you provide when using our website or services.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, request services, or communicate with our business.

1. Information We Collect

Walker’s Carpet Care & Janitorial Service may collect personal information when you:

  • Request an estimate
  • Schedule services
  • Submit a contact form on our website
  • Call or email our office
  • Communicate with our technicians or staff
  • Interact with our website

Information collected may include:

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing information
  • Details regarding requested services

We only collect information that is reasonably necessary to provide our services and communicate with customers.

2. How We Use Your Information

Walker’s Carpet Care & Janitorial Service may use collected information to:

  • Respond to inquiries or service requests
  • Schedule appointments and confirm service visits
  • Provide estimates and invoices
  • Process payments
  • Communicate regarding service updates
  • Send appointment reminders
  • Maintain internal business records
  • Improve our services and website functionality

We do not sell, rent, or trade customer personal information to third parties.

3. Website Usage and Cookies

When visiting our website, certain technical information may automatically be collected, including:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Date and time of website visits

This information may be collected using cookies or analytics tools to help improve website performance and user experience.

You may disable cookies through your browser settings if you prefer.

4. Sharing of Information

Walker’s Carpet Care & Janitorial Service does not sell customer personal information.

Information may only be shared when necessary with trusted third parties involved in operating our business, including:

  • Payment processing providers
  • Scheduling or service management software providers
  • Insurance providers when necessary for claims or restoration services
  • Government or legal authorities when required by law

These parties are expected to maintain the confidentiality and security of customer information.

5. Data Security

Walker’s Carpet Care & Janitorial Service takes reasonable precautions to protect personal information from unauthorized access, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. SMS / Text Message Communications

Walker’s Carpet Care & Janitorial Service may communicate with customers via text message (SMS) for service-related purposes.

By providing your phone number when requesting an estimate, scheduling services, or contacting our office, you consent to receive text messages from Walker’s Carpet Care & Janitorial Service.

Types of Messages You May Receive

Text messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Technician arrival notifications
  • Service updates
  • Follow-up communication regarding completed services

Walker’s Carpet Care & Janitorial Service does not send excessive marketing messages or spam.

Message Frequency

Message frequency will vary depending on your interaction with our company, but messages will generally relate only to scheduled services or customer inquiries.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

Opting Out

You may opt out of receiving text messages at any time by:

  • Replying STOP to any text message
  • Contacting our office and requesting removal from text communications

After opting out, you may still receive important service-related communications by phone or email if necessary.

Help and Support

For assistance regarding text message communications, please contact our office:

Phone: (703) 368-4959

7. Children’s Privacy

Walker’s Carpet Care & Janitorial Service does not knowingly collect personal information from children under the age of 13.

Our services and website are intended for adults seeking cleaning and janitorial services.

8. Third-Party Links

Our website may contain links to third-party websites for informational purposes.

Walker’s Carpet Care & Janitorial Service is not responsible for the privacy practices or policies of third-party websites.

9. Changes to This Privacy Policy

Walker’s Carpet Care & Janitorial Service reserves the right to update this Privacy Policy periodically.

Any updates will be posted on this page with the updated effective date.

10. Contact Information

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

Walker’s Carpet Care & Janitorial Service
9046 Euclid Ave
Manassas, VA 20110
Phone: (703) 368-4959