Privacy Policy
Effective Date: March 19, 2026
Walker’s Carpet Care & Janitorial Service respects your privacy and is committed to protecting any personal information you provide when using our website or services. This Privacy Policy explains how we collect, use, and protect your information when you interact with our business.
1. Information We Collect
We may collect personal information when you request an estimate, schedule services, submit a contact form, or communicate with our staff. This information may include:
- Name and contact details (Phone number, Email address)
- Service and property address
- Billing information
- Details regarding requested services and property conditions
2. How We Use Your Information
Collected information is used to respond to inquiries, schedule appointments, provide estimates, process payments, and send service updates or reminders. We only collect information necessary to provide professional janitorial and carpet care services.
3. SMS / Text Message Communications
By providing your phone number, you consent to receive text messages from Walker’s Carpet Care & Janitorial Service for service-related purposes (e.g., appointment confirmations, reminders, and technician arrival notifications).
SMS Privacy & Data Protection (A2P 10DLC)
Strict No-Sharing Policy: Your mobile information and SMS opt-in data will not be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes. Your consent to receive text messages is used strictly for communication between you and Walker’s Carpet Care & Janitorial Service.
Opting Out: You may opt out of text messages at any time by replying STOP to any message or by calling our office. Standard message and data rates may apply.
4. Sharing of Information
Walker’s Carpet Care & Janitorial Service does not sell customer personal information. Information is only shared with trusted third parties necessary for business operations, such as:
- Payment processing providers
- Service management software providers
- Insurance providers (when necessary for restoration claims)
- Legal authorities when required by law
5. Website Usage and Cookies
Our website may automatically collect technical information (IP address, browser type, pages viewed) via cookies to improve user experience. You may disable cookies through your browser settings at any time.
6. Data Security
We take reasonable precautions to protect your personal information from unauthorized access or disclosure. However, no method of electronic storage or internet transmission is 100% secure.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.
9. Changes to This Privacy Policy
We reserve the right to update this policy periodically. Any changes will be posted on this page with an updated effective date.